Privacy policy statement
Introduction to our privacy approach
This privacy policy explains how we collect, use, and protect your personal information.
Your rights under Indian law are described in detail below. Please review carefully.
How data is collected
Personal information is collected only as necessary to deliver services, comply with legal obligations, or respond to your requests.
Direct information collected
- Name
- Phone number
- Address (if provided)
- Job title (if provided)
Automatic information collected
- IP address is recorded for security.
- Browser type is logged for compatibility.
- Device data helps optimize site layout.
- Operating system information aids troubleshooting.
- Usage times support analytics.
How your data is used
Your data is used for service provision, support, analytics, and compliance. We never sell your data.
- Account creation
- Service delivery
- Support requests
- Analytics
- Compliance
- Security
- Newsletter delivery
Our promise: We are committed to protecting your data and maintaining compliance with Indian privacy regulations. All personal information is handled securely.
Data sharing
We do not share your personal data with third parties except as required by law or for service provision.
Third-party service providers
Service providers are selected based on data protection standards and only receive necessary data.
Legal basis for data processing
We process data as required to meet legal and regulatory obligations.
Anonymous statistics use
Aggregate, anonymized statistics are used to improve site performance and user experience.
Your data rights
You have rights to access, correct, delete, restrict, or object to the processing of your data.
- You have the right to access the personal data we hold about you at any time.
- You may request correction of inaccurate data.
- You have the right to request deletion of your data.
- You may request a copy of your data in portable format.
- You have the right to object to processing.
- You may request restriction of data processing in certain cases.
Contact our privacy officer to exercise your rights or with questions about this policy.
Data security practices
We employ physical, technical, and organizational measures to protect your data from unauthorized access.
Technical security measures
- Encryption in transit and at rest
- Network monitoring
- Regular vulnerability assessments
- Secure data storage
Organizational privacy measures
- Access control procedures
- Employee training on privacy
- Data minimization policies
- Incident response planning
Data retention policy
Data is retained only as long as required for service delivery, compliance, or legitimate business needs.
- Account details are processed solely for service delivery and security purposes.
- Learning data is used only to improve service quality.
- Contact details are used only for communication and support.
- Financial details are processed only as needed for service delivery.
- Marketing data is used only with your explicit consent.
You can request deletion of your data at any time.
International data transfers
Data may be transferred internationally only as required for service delivery and always in compliance with Indian law.
- Encrypted file transfers
- Access controls
- Data transfer logs
- International compliance checks
Cookie usage on our site
Cookies are used to deliver site functionality, remember preferences, and support analytics. You control your preferences.
Types of cookies we use
- Essential cookies are required for core site operations.
- Performance cookies help us analyze site usage.
- Personalization cookies tailor content to you.
- Functionality cookies remember your settings and preferences.
You can manage cookies via browser settings at any time.
Policy changes
We will notify you of significant changes to this policy. Continued site use indicates acceptance.
- Account changes
- Policy updates
- Security alerts
- Service information
Check this page regularly for updates.
Contact our privacy officer
Contact us for any privacy questions or to exercise your rights under Indian law.
Fiadleirtiexauco
DLF Cyber City, Phase 2 India
Phone: +91 849 463 7042
Policy last updated September 15, 2026.
This policy is effective from September 15, 2026.